Frequently Asked Questions
Everything you need to know about your GroundingWell experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US, while international shipping may take 10-15 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Are your materials sustainably sourced?
Yes, GroundingWell is committed to ethical fashion. We use organic cotton, recycled polyester, and non-toxic dyes in 90% of our current collection.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.